Effective Date: 01-09-2024
Bluetec Holdings (“we,” “us,” or “our”) is committed to protecting the privacy and security of our customers and visitors to our website, www.petrominlanka.com (“Site”). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase from us. By accessing or using our Site, you agree to this Privacy Policy.
Information We Collect
When you visit our Site, we may collect certain information from you, including:
1.1. Personal Information
Personal information is data that can be used to identify or contact you. We collect personal information when you:
- Make a purchase: Name, address, email, phone number, payment information, billing and shipping addresses.
- Create an account: Username, password, and contact information.
- Contact us: Name, email address, and any other information you provide in your communication.
- Subscribe to newsletters or marketing communications: Email address and any preferences you indicate.
1.2. Non-Personal Information
Non-personal information does not identify you individually and may include:
- Device information: IP address, browser type, operating system, and device identifiers.
- Usage data: Pages visited on our Site, time spent on our Site, and links clicked.
- Cookies and tracking technologies: See Section 5 for more information.
Use of Information
We use the information we collect for various purposes, including:
- Processing and fulfilling your orders: To manage your purchase orders, process payments, and arrange for shipping.
- Communicating with you: To respond to your inquiries, provide customer support, and send updates regarding your order status.
- Marketing and promotional purposes: To send you newsletters, promotions, and special offers, if you have opted in to receive such communications. You can opt-out at any time.
- Improving our Site and services: To analyze trends, monitor traffic, and make enhancements to our Site.
- Security and fraud prevention: To protect against unauthorized transactions, ensure compliance with our policies, and maintain the security of our Site.
- Legal and regulatory compliance: To comply with applicable laws, regulations, and legal requests.
Information Sharing
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may share your information with third-party service providers that perform services on our behalf, such as payment processing, shipping, email delivery, and marketing assistance.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to a new entity.
- With Your Consent: We may share your information for any other purpose with your explicit consent.
Data Security
We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. These measures include:
- Encryption: Using secure encryption technologies (such as SSL) to protect data during transmission.
- Access Controls: Limiting access to personal information to employees, contractors, and agents who need it to operate, develop, or improve our Site and services.
- Regular Security Reviews: Conducting regular reviews of our data collection, storage, and processing practices to prevent unauthorized access to our systems.
Despite these measures, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your experience and gather information about visitors and visits to our Site. Cookies are small data files stored on your device that allow us to recognize your browser and capture certain information.
5.1. Types of Cookies We Use
- Essential Cookies: Necessary for the functioning of our Site and to provide you with services you have requested.
- Performance and Analytics Cookies: Help us understand how visitors interact with our Site by providing information about areas visited, time spent on the Site, and any issues encountered.
- Functional Cookies: Allow our Site to remember your preferences and provide enhanced, more personalized features.
- Targeting and Advertising Cookies: Used to deliver advertisements relevant to you and your interests.
You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our Site and your ability to use certain features.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Bluetec Holdings
No. 720/4A, Thalangama North, Battaramulla, Sri Lanka
Phone: +94 112 770 737
Email: [email protected]
Thank you for choosing Bluetec Holdings. We value your trust and are committed to protecting your privacy.